Frequently Asked Questions (FAQ)

  1. Can you make me a custom VPS?
    Yes, if our plan cannot fulfill your need. Please contact our sales. we will design a plan for you.

  2. How can I test the bandwidth?
    You can download a file from our server as the below link - url
  3. May I upgrade my OS?
    Yes you can upgrade your os by yourself.

  4. What development languages/tools are included?
    The development languages/tools are depend on what os template you choose. so every template's development languages/tools are different.

  5. How to pay for application fee?
    More information

  6. What is a Control Panel and what can it do?
    A Control panel in web hosting refers to the interface provided by the hosting company for the maintenance and monitoring of the hosted VPS
    (Screen captures)

    Some of the commonly available modules in most control panels:

    • Access to server logs.
    • Details of available and used webspace and bandwidth.
    • Email account configuration.
    • Maintaining FTP users’ accounts.
    • Managing database.
    • Visitor statistics using web log analysis software.
    • Web based file manager.

  7. What name servers (DNS) do I use?
    Your domain can park on ns5.vpsmart.com and ns6.vpsmart.com. Each client can park no more than 10 domains on our DNS.

  8. Which operating systems are available with the VPS plans?
    We provide template which is common use OS.
    • centos-4
    • centos-5
    • debian-3.1
    • debian-4.0
    • debian-5.0
    • fedora-10
    • fedora-7
    • fedora-8
    • fedora-9
    • suse-10.3
    • suse-11.1
    • ubuntu-7.10
    • ubuntu-8.04
    • ubuntu-9.04

  9. Who is InterNIC or HKDNR?
    InterNIC, short for Internet Network Information Center, was the Internet governing body primarily responsible for domain name and IP address allocations until September 18, 1998 when this role was assumed by the Internet Corporation for Assigned Names and Numbers (ICANN). It was accessed through the website internic.net which was run by Network Solutions, Inc and AT&T.

    10. Hong Kong Internet Registration Corporation Limited (HKIRC) is a non-profit-making and non-statutory corporation responsible for the administration of Internet domain names under '.hk' country-code top level domain. HKIRC provides registration services through its wholly-owned subsidiary, Hong Kong Domain Name Registration Company Limited (HKDNR), for domain names ending with '.com.hk', '.org.hk', '.gov.hk', '..edu.hk', '.net.hk', '.idv.hk' and '.hk'.

  1. Why do other hosts have large maximum RAM such as 8GB?
    The maximum ram are their host main memory. their client will share that memory do not have any limit.

  2. Will my OS count against my disk space?
    Yes